So we had an electrical problem over winter where half of our home’s outlets stopped working. This summer before it got hot we had a crew come out and they replaced new wiring and got us connected. Then out goes our AC just as it gets hot. Long story short, we went through 3 companies (1 being the original installer of said unit decades before we moved in and happened to be the guy) all who basically looked at it, no touching, and quoted labor prices that they’d need just to look at it. 1 already had a show up fee. 2 quoted outlandish prices to simply replace unit. Had 1 acquaintance change out 4 parts very reasonably priced but still not working. We then got a referral and he came and looked at it, but since we have a 23 year old unit the labels were faded or peeled off. He couldn’t do anything. But he knew a guy who could work this without a wiring diagram. He gave us the number to Brent at B&J. He had a 2 week waitlist due to busy season. But as he promised he would, he texted the same day to verify we still needed service. Came out the next day, and within 1-2 hours he went through steps to come to conclusion it was our thermostat wire that had some sort of break in the wire back to unit to tell it to turn on. He backdoor wired it to show me the proof.
30 mins later he moved my thermostat and required it to the unit correctly and whallah unit kicked on and to this writing has cooled down my home. Amazing job, very descriptive and friendly of the processes he was taking. 5 stars for a company that actually diagnosed without charging first. Reasonably priced as well! If you need a referral I say contact B&J. That’s who I’m mentioning. Thanks guys!